By Dan Zawacki
There is probably no bigger problem a business faces than hiring the wrong person. The amount of time, money and emotional energy wasted is immense!
In EOS®, one of the foundational tools we use to solve this issue is the People Analyzer. It helps solidify that you have hired the right person for the right seat (RPRS). It works at the leadership team level all the way down to entry-level positions. EOS founder and creator of the People Analyzer, Gino Wickman, discusses the tool in depth in his book, Traction.
Let me share with you how a client of mine was able to implement the People Analyzer to create some amazing results.
SOLVING FOR THE BOTTLENECK
They were just starting their EOS journey and at their Vision Building™ Day 2, it was obvious they needed another person on their leadership team to fill the operations team leader seat.
The integrator was also serving as the operations team leader and was the bottleneck when it came to fulfilling the company’s service commitments to their clients. They had not hired another person for their leadership team in over five years, so this was a huge hire that they needed to get right the first time.
They wanted to use the People Analyzer to make sure the new hire was a fit with the company’s core values and was able to GWC™ the seat (get it, want it, and have the capacity to do the job).
BRING ON THE CORE VALUES!
The company had five core values but didn’t want to ask loaded questions of potential hires that would make the answer they were looking for seem obvious.
For example, one of the company’s core values was “Committed to Growth”. If they asked the candidate, “Are you committed to growth”? The person would more than likely say something like, “Oh yes, I am totally committed to growth every day!”
To make sure they weren’t tipping off the hiring candidate with these questions, they decided to take the People Analyzer one step deeper.
They made up a set of three questions that defined each core value for a total of 15 questions. They asked the prospect the three questions for each core value then ranked each of the candidate’s answers as follows:
- “+” = Exhibited our core value most of the time
- “+/-” = Sometimes they did and sometimes they didn’t exhibit this core value
- “-” = Didn’t exhibit the core value most of the time
They then put the average of the questions into the box in the People Analyzer and were able to determine if they really met each of the five core values.
As an example, here are the three questions the leadership team came up with for their core value “Committed to Growth” along with the answers given by the potential hire:
- What are your career aspirations? Answer was rated “+”
- What do you hope to get out of a job with our company? Answer was rated “+”
- What motivates you? Answer was rated “+/-”
The average was “+”, so they put a “+” in the People Analyzer box for that core value. After tallying up and averaging the responses for all five core values, they determined that the candidate had met the bar for core values.
MAKING THE MATCH WITH GWC
Next, they came up with three questions to determine if the candidate was able to GWC the seat as well. These questions were designed to get either a “YES” or a “NO” response:
- Does the candidate “get it”? YES or NO
- Does the candidate “want it”? YES or NO
- Does the candidate “have the capacity to do it”? YES or NO
The candidate that met the bar for core values got three “YESs” for GWC. Because the company did this extra work, they were able to get a great match to fill the seat.
Six months later, the new leadership team member was doing a great job in taking all the pressure off the integrator. The bottleneck has been solved and the company is once again able to fulfill all their orders.
- Download a copy of the Accountability Chart™ from the EOS Toolbox™ to help you discover the right structure for your company.
- Download a free chapter of Get a Grip to learn practical ways to use EOS in your company.
- Learn to make decisions faster and better by downloading a copy of our free eBook, Decide!