By Martin Quinn
One of the most effective ways to get Traction® to grow your business is by selecting and completing quarterly Rocks that will make a significant difference to your business.
Rocks are the most important objectives that the business commits to achieve over the next 90 days. They are your top priorities for the upcoming quarter. They should either solve the most pressing issues facing your business, or represent substantial progress and move the business forward towards achieving its plans for the year and its long-term vision.
Given the importance of Rocks, it became a source of frustration when some of my clients were not completing many of their Rocks for a variety of reasons.
For instance, I had a leadership team who took on twenty Rocks instead of prioritizing the top three to seven Rocks that they believed they could achieve. I told them they must have rocks in their heads to have that many!
They insisted on keeping all twenty Rocks. So with a bit of sarcasm, I asked, “Which thirteen Rocks will you be happy not to complete by the end of the quarter, because there is no way you will complete twenty Rocks.”
They ignored my concern, with the result that only one of their twenty Rocks was completed, leaving them frustrated and with a lot of unfinished work on their hands.
This frustration led me to speak to several leadership teams. Some that were consistently completing their Rocks, and others that were not. I concluded that while they all started the quarter with the best intentions to complete their Rocks, some lacked a plan and discipline to make their Rocks completion a reality.
ROCK COMPLETION CHECKLIST
To help leadership teams to ‘Rock their Rocks’ and consistently complete what they commit to, I now get them to follow a simple Rock Completion checklist:
- Treat Rocks seriously: Get into the mindset that your Rock will be achieved. Completing your Rock is incredibly important. It is a personal commitment that you are making to the team. Don’t let the team down.
- Less is more: Select Rocks carefully. They take a lot of effort. Aim for three to seven company Rocks for the leadership team. Taking on too many Rocks can paralyze the business and put you in a worse position.
- Carefully define the wording of each Rock: Make them SMART Rocks (Specific, Measurable, Attainable, Realistic, and Timely). The key here is making sure everyone knows what “done” looks like, and believes getting there is attainable and realistic.
- One owner per Rock: If there is more than one owner, there is no owner. One person must take responsibility for each individual Rock. They can ask for help from others, but only one owner. The ideal is that each person on the team has a Rock. Do not allow one person to take on too many Rocks themselves.
- Start immediately and stay laser focused: Do not procrastinate. Start the Rocks straight away and stay focused on them to ensure you have enough time over the next 90 days to complete them.
- Weekly check that each Rock is on track: Use the weekly Level 10 Meeting™ with the leadership team to check if each Rock is on track. Don’t lie. It is okay to say your Rock is off track. This is a cry for help to get your Rock back on track. If a Rock is off track, it goes onto the Issues List to solve and get it back on track.
- Rock review: At the end of the quarter, have your Rock review and learn from what worked and what didn’t work to improve your Rocks completion success in the next quarter. Take time to celebrate the completion of a Rock. It is a big deal, and you should be proud.
Rocks are a serious undertaking and can make a big difference to the business. So, if you want to ‘Rock Your Rocks’, set yourself up for success at the beginning of each quarter and aim to achieve 80% Rock completion.